Policy

Nail Salon Policies & Guidelines 

Appointments & Scheduling

  • Appointments are recommended to ensure availability, but walk-ins are welcome if space allows.
  • Please arrive 5–10 minutes early to check in and pick colors or services.
  • Late arrivals of more than 10 minutes may require rescheduling or service modification.

Cancellations & No-Shows

  • Please cancel or reschedule at least one hour in advance.
  • After 2 or more no-shows, we may require prepayment for future appointments.

Payments & Tips

  • We accept cash, debit/credit cards, and gift cards.
  • Tips are appreciated and can be given in cash or added to your card.
  • All services and prices are subject to tax where applicable.

Hygiene & Safety

  • All tools are sanitized and disinfected after each use.
  • We follow strict cleanliness and safety protocols.
  • If you have any open wounds, infections, or nail conditions, we may refuse service for your safety.

Children Policy

  • Children under 12 must be supervised by an adult at all times.
  • For everyone’s safety, children not receiving services should stay seated.

Phone & Behavior Policy

  • Please silence your phone and keep calls brief to maintain a relaxing environment.
  • Disrespectful, loud, or disruptive behavior will not be tolerated.
  • We reserve the right to refuse service to anyone.

Service Satisfaction

  • If you’re not satisfied with your service, please let us know before you leave the salon.
  • We offer fixes within 7 days of the original appointment for chipped or broken nails.
  • No refunds will be given for completed services.